Most window cleaning disputes are not about bad cleaning. They are about mismatched expectations — a vague number agreed on the phone, and two different ideas of what it covered. A proper quote prevents all of it, and it only needs three things.
1. Exactly Which Windows Are In (and Out)
Front only or front and back? Skylights? The garage side window? Conservatory glass? A real quote names the scope precisely, because “the windows” means something different in every head. When we quote, the itemised scope of work is written on the document — if a pane is excluded, it is excluded in writing, not discovered from the street afterwards.
2. The Standard Each Window Is Cleaned To
Glass only, or glass, frames and sills? First-visit restoration with scrapers and steel wool, or a maintenance rinse? The standard is the product, as we argue in whether professional cleaning is worth it — so it belongs on the quote, not in assumptions. Ours states it plainly: every included window to full standard, glass, frames and sills.
3. The Price, Agreed Before the Work Is Done
A clear figure — or at minimum a tight range — before the clean is completed, never invented at the door afterwards. Every quote we issue is built per window from a fixed rate card, which is why we can publish our real numbers and stand over them on the doorstep.
The Red Flags
A verbal number that floats when the job is done. A quote that will not say which windows it covers. A price wildly below everyone else — cheap has a reason, and you will find it on the glass. The five questions that catch all of this are in how to choose a window cleaner in Dublin.
See what a proper quote looks like first-hand: two minutes, here, reply within 24 hours.